Available 24 hours a day, 365 days a year MSS Security specialise in providing Door Supervisors to the leisure and entertainment industry. MSS Security are in a position to deliver a professional and reliable service at the most competitive rates.
We provide professional, trained Door Supervisors who are experienced in delivering and implementing your requirements to a high standard. MSS Door Supervisors manage thousands of customers every week on behalf of our clients, and may be the first and last people your customers see at your venue; they will feel relaxed by the polite and respectable manner in which our Door Supervisors operate.
The main requirement after Customer Service skills for Door Supervisors we recruit is they must have a minimum of five years experience. We also have a training program for new recruits, this consists of a mentor system that pairs new recruits with Door supervisors that have been with the company for over five years. This ensures consistency and continuity of service, as our Door Supervisors are all on the job trained in our policies, procedures and standards and know what our clients expect from our service.
A professional appearance is compulsory whilst representing our company. All of our Door Supervisors wear our standard uniform but can be tailored to suit your specific requirements. Door supervisors will display their SIA licence in armbands provided at all times keeping in line with SIA regulations.
All our operatives adhere to British Standards BS:7960:2005 and follow our company’s ‘Code of Conduct for Door Supervisors’.
Using MSS Security for the provision of Door Supervisors as an ACS company your venue will receive:
- Venue Survey
- Risk Assessment
- Methods Statement
- Log Books
- Incident Books
- Assignment Instructions
- Radio Communication Equipment
- Tally Counters
- Customer Care Signs
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